Ecommerce Paid Social Agency

Paid social that builds demand and converts it.

Outfox the competition

Meta, TikTok and Instagram catalogue ads run as part of one integrated paid strategy. Not a standalone social campaign. A full-funnel approach built around your margins and your data.

£85M+

Revenue Generated

50+

ecommerce brands

4.2x

Avg. ROAS

5/5

Google Reviews

5/5 (Google Reviews) · Google Partner Agency · ISO 42001 & 27001 Certified · Brighton-based

Recognition:

🏆 Digital Impact Awards Winner 2024

⭐️ Digital Excellence Finalist 2025

🎯 Dynamic Awards Finalist 2025

Paid social managed for ecommerce brands across the UK

 

A smarter approach to paid social

Most paid social agencies run campaigns. We build full-funnel strategies around your margins.

Paid social is not just an awareness channel or a retargeting tool. It is the channel that introduces your brand to new customers, nurtures them through consideration and converts them at purchase. Vixen builds strategies that do all three, and connects every signal back to your Google Ads and SEO.

The Full Funnel

Paid social works hardest when every stage pulls together.

Most agencies optimise for one part of the funnel. We build strategies that cover all three, with each stage informing the next.

Top of Funnel 📡
Awareness and Prospecting

Reaching new audiences who match your ideal customer profile before they are actively searching. Building brand recognition and product awareness at scale.

Meta Prospecting TikTok In-Feed Pinterest Discovery
Middle of Funnel 🎯
Consideration and Engagement

Nurturing audiences who have shown interest but not yet purchased. Video ads, carousel formats and catalogue browse campaigns that keep your brand front of mind.

Meta Catalogue Browse Video Retargeting Instagram Shopping
Bottom of Funnel 🛒
Conversion and Retention

Dynamic product ads showing the exact items someone viewed or added to cart. Margin-aware bidding to make sure you are converting profitably, not just at volume.

Dynamic Product Ads Cart Abandonment TikTok Shop

Paid Social Platforms

The right platform for the right audience.

We do not activate every platform by default. We start where your audience is and expand from there as data supports it.

02 🎵 TikTok Ads

A high-engagement channel that rewards brands whose products suit the format. The audience has broadened well beyond its Gen Z roots - 25-34s are now the largest group, with 35-44 growing fast. We run TikTok as a paid ads channel: campaign structure, creative strategy and spend that's actually accountable.

In-Feed and TopView ad formats
- Shopping ads and product anchors
- Audience targeting and creative strategy
03 📌 Pinterest Shopping

High purchase intent, longer consideration cycles and a uniquely receptive audience for home, fashion, beauty and lifestyle brands. Pinterest Shopping ads integrate directly with your product catalogue.

Pinterest catalogue and Shopping ads
Promoted Pins and Collections
Audience targeting by interest and keyword

Sound Familiar?

Your paid social is spending. But the revenue is not matching the potential.

Every ecommerce brand we take on with existing paid social arrives with a version of the same frustration. The campaigns are running, the budget is going in, but results are inconsistent or the return is harder to justify than it should be.

PPC audit services
📊
Pixel tracking is unreliable or broken iOS changes and browser restrictions mean Meta's reported results often diverge from reality. Without Conversions API set up properly, you are optimising against incomplete data.
🎯
Campaigns stuck in retargeting only Retargeting existing site visitors is the easy part. Without a strong prospecting strategy bringing new audiences in at the top, the retargeting pool shrinks and results plateau.
🖼️
Creative fatigue killing performance The same ad shown to the same audience too many times stops working. Without a process for testing new creative consistently, performance declines and frequency rises.
💸
Social and Google running as separate strategies When paid social and Google Ads do not share audience intelligence, you pay twice for the same customer journey. We connect both so every signal informs the other.
📉
ROAS reported but profit not improving Platform-reported ROAS looks at revenue, not margin. Scaling high-volume low-margin products drains profitability. We report at the level that actually matters.

How It Works

No guesswork. No going quiet.

A clear paid social process from day one so you always know what is happening, what is next and what it is driving.

Week 01-02
Audit and Tracking Verification

Full audit of existing campaigns, pixel health, Conversions API setup and catalogue quality. We fix tracking before any budget goes live.

Week 03-04
Strategy and Roadmap

A clear full-funnel plan covering which platforms, which audiences, which formats and what we expect each to produce. Tied to your revenue goals.

Month 02+
Launch, Test and Optimise

Campaigns go live. Continuous creative testing, audience refinement and bid strategy optimisation. Every decision documented and tied to revenue.

Monthly
Revenue Reporting and Scale

Plain English reporting on what worked, what did not and what is next. When results are strong, we scale. When they are not, we fix fast and tell you why.

Proven Results

Real brands. Real paid social revenue.

Numbers from actual campaigns. Not averages, not projections.

 

client stories

Don't take our word for it

Real feedback from ecommerce brands whose paid social we manage, in their words not ours.

We’ve been using Vixen Digital for a few months now and have been SO pleased with the service. Initially, it was a big financial commitment for us, but as our ad revenue has grown (thanks to the amazing work the team have put in) so has our overall turnover. We couldn’t be happier. Very happy to recommend to others – and already have in fact!

Liz Barnes

Director | FreshWipes

4.2x

ROAS Achieved

Vixen is extremely experienced with digital marketing, especially with Google Adwords, and have been providing strategic advise to scale our account and significantly increase our conversions with a great ROI. We have been working together for over 5 years and really value our partnership. Vixen goes above and beyond to deliver outstanding results and I highly recommend them!

Kelly Pomeranc

Ecommerce & Marketing Manager | Galvan

The Vixen team are very knowledgeable, dynamic and efficient marketing experts to work with. I enjoy working with their people on SEO, Paid Social and more for our multi-million pound business. Highly recommended – they know their stuff!

Kate Wright

Communications Manager | Posturite

An amazing job creating and implementing our Google and Social advertising strategy. This is a diligent agency which genuinely cares and will always be transparent – we’re now beginning to see great results and we look forward to seeing more growth in the future.

Humayun Ahmad

Director | Kabode

The Team

You'll know exactly who's working on your SEO.

Here are some of the senior people you’ll work with. No handoffs, no juniors – the people you meet are the people who do the work.

Maggie Carroll

Founder & Head of Paid

10+ years in ecommerce marketing. Built and scaled campaigns for brands from £500 to £500k per month in ad spend.

Sophie Hartley

Paid Social specialist

Paid social specialist with eight years across B2B and B2C. Sophie has worked with brands including Samsung Ads and The News Movement.

Gabriel Schiffler

Paid Media Specialist

Paid media specialist across search and social. Gabriel builds campaigns around your margins and he’s never satisfied with last month’s results.

Iulia Andreea Clamba

Paid Media Specialist

Full-stack paid media across Google, Meta and beyond. Scales acquisition campaigns with ROI at the centre, never just activity.

🦊

Senior thinking stays senior. The people who shape your paid social strategy are the ones who stay on your account, not just the ones in the pitch.

Why Vixen

A paid social agency that connects every channel to the same revenue goal.

Ecommerce is all we do. We understand product catalogues, margin reporting, audience segmentation and the purchase funnel in ways a generalist social agency does not. And unlike standalone paid social agencies, we connect every social signal back to your Google Ads and SEO strategy.

📊
Tracking fixed before any spend Pixel health, Conversions API and catalogue quality verified before a campaign goes live. No guesswork on what is actually driving revenue.
🔗
Paid social connected to every other channel Social audience data feeds into Google Ads targeting. Social conversion data informs SEO priorities. One strategy, all channels pulling together.
🛒
Ecommerce catalogue and feed specialists Dynamic Product Ads, catalogue feeds and product data quality. The technical detail that separates good paid social from great paid social.
🦊
Low churn as proof, not promise Years-long paid social relationships with Galvan, FreshWipes, Posturite and others. Retention is the honest measure of whether an agency delivers.

“Working with Vixen for over 5 years. They go above and beyond to deliver outstanding results.”

4.2x

ROAS Achieved

Kelly Pomeranc

Ecommerce & Marketing Manager | Galvan

Investment

Transparent pricing. No hidden surprises.

We believe you should know what you are investing before you get on a call. These are our starting points. Most engagements are tailored to your specific goals and platform mix. Ad spend goes directly to Meta or TikTok and stays in your control at all times.

Starter Foundation For ecommerce brands starting out on paid social and looking for a focused, results-driven approach from day one. Starting from £950/mo Meta - single platform focus
Full onboarding audit & campaign setup
Ongoing management & optimisation
Dedicated senior paid media strategist
Monthly strategy call
Monthly revenue-focused report
Single paid channel (e.g. Meta)
Basic audience and retargeting setup
Book a Free Audit
Enterprise Partner For high-volume ecommerce brands that want full-service paid social across multiple platforms with senior resource. Starting from £3,500/mo Multi-platform - custom scope available
Everything in Scale
Custom scope across all platforms
Weekly reporting and calls
Creative support
Creative packages available as add-on
Account automation and script setup
Advanced audience segmentation
Let's Talk

Not sure which is right for you? Book a free 30-minute discovery call – no pitch, no pressure. We’ll tell you honestly what we think will move the needle for your business.

Who We Work With

We're selective. Because that's how it works.

We only take on ecommerce brands we know we can genuinely grow through paid social. That means being honest about fit before we start.

We're a great fit if you... Sound like the kind of brand we want to work with.
Are generating revenue online and ready to scale
Are frustrated your paid social is not delivering the return it should
Want reporting tied to revenue, not reach and engagement
Are ready to invest consistently over 3 to 6 months
Want honest advice, even when it is not what you expected
Probably not the right fit if you... We'd rather be honest now than disappoint you later.
Are pre-revenue and still validating your product
Need guaranteed results within 30 days
Are looking for the cheapest option available
Measure success by follower count and reach rather than revenue
Have no interest in fixing tracking before spending budget

Common questions

Ecommerce paid social - what you need to know.

What is an ecommerce paid social agency?
An ecommerce paid social agency plans, manages and optimises paid advertising on social media platforms for online retail brands. This includes Meta catalogue ads, TikTok Shop, Instagram Shopping, Pinterest and Facebook Dynamic Product Ads. A specialist ecommerce paid social agency understands product feeds, audience segmentation, full-funnel strategy and creative performance in ways a generalist social media agency does not.
What is the difference between paid social and paid search for ecommerce?
Paid search captures demand that already exists. Someone searching Google for your product is ready to buy. Paid social creates and amplifies demand by reaching people before they are actively searching. For ecommerce brands, both channels work best together. Paid social builds awareness and drives consideration. Paid search and Shopping capture the intent that paid social has generated. Vixen runs both as one integrated strategy.
How much does ecommerce paid social management cost in the UK?
UK ecommerce paid social agency fees typically range from £750 to £3,500 per month in management fees depending on the number of platforms and complexity. Vixen management fees start from £950 per month for a single paid social channel. Ad spend goes directly to Meta or TikTok and sits on top of the management fee, remaining in your control at all times.
Should ecommerce brands use Meta ads or TikTok ads?
Both platforms serve different purposes and different audiences. Meta has the largest ecommerce audience and the most mature catalogue ad infrastructure, making it the default starting point for most ecommerce brands. TikTok Shop is growing rapidly, particularly for brands targeting under-35 audiences, and its native shopping features are increasingly powerful. The right answer depends on your product, price point and target audience.
What is a Meta catalogue ad and how does it work for ecommerce?
A Meta catalogue ad automatically pulls product images, prices and descriptions from your product feed and serves them as dynamic ads to relevant audiences. They can be used for prospecting, showing your products to people who match your target customer profile, or retargeting, showing the exact products someone viewed on your website. For ecommerce brands they are one of the highest-performing ad formats available and require a properly structured product feed to work effectively. Learn more about our full paid media service →

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Ready to get more from your paid social?

We will audit your current campaigns, show you what we would do differently, and tell you honestly whether we are the right fit.

No pitch. No pressure. We’ll tell you honestly what will move the needle.